Clearing Compliance Delays Across Investor Onboarding and CDD

At a Glance

Industry

Fund administration

Problem

KYC and CDD backlogs were delaying investor onboarding and increasing operational and regulatory risk.

Solution

Experienced compliance specialists embedded into the team to manage onboarding, due diligence and regulatory screening.

Client

A global fund administrator supporting alternative investment structures, including private capital funds and complex investor bases.

Situation

The client was facing increasing pressure across its compliance operations, particularly within investor onboarding, KYC and CDD processes.

Fund activity depended on the timely completion and refresh of due diligence. However, a lack of experienced compliance professionals in investor onboarding, transaction monitoring and regulatory screening was limiting the team’s ability to meet demand.

The client needed to clear existing backlogs while continuing to manage day-to-day compliance activity and meet strict deadlines linked to fund operations.

The key issues included:

  • Breaches of internal compliance deadlines
  • Backlogs in KYC and CDD reviews
  • Investor onboarding delays affecting fund activity
  • High volumes of onboarding and periodic review work
  • Complex investor structures, including high-net-worth individuals
  • Regulatory requirements across multiple jurisdictions
  • Limited internal capacity with the required specialist experience

How We Delivered

We deployed experienced compliance professionals with expertise in investor onboarding, KYC and regulatory screening.

KYC and CDD reviews and refresh cycles

Investor onboarding across complex structures

Transaction monitoring support

Sanctions screening

Adverse media checks

Politically exposed person checks

Delivery Model

We provided professional secondments, embedding experienced compliance specialists within the client’s team.

Our resources worked as part of the internal function, reporting to the Head of Compliance and supporting day-to-day operations.

Outcome and Operational Impact

Compliance deadlines were consistently met, while KYC and CDD backlogs were cleared and investor onboarding timelines improved.

The engagement resulted in:

  • Reduced pressure on the internal compliance team
  • Greater consistency and reliability across compliance processes
  • Continued fund activity through timely onboarding and due diligence
  • Reduced operational and regulatory risk
  • Better visibility and control across compliance workflows
  • Additional specialist capacity for complex investor structures and regulatory requirements

Where This Applies

This approach is relevant for fund administrators, fund managers, trust companies other fiduciary businesses facing pressure across investor onboarding, KYC and compliance operations, particularly where specialist experience is required to manage complex structures and regulatory demands.

Speak With an Expert

Most engagements start with a short conversation. We will tell you early whether we are the right fit and what support would look like in practice, particularly ahead of audit cycles, reporting deadlines, or periods of change. 

Rahat Kalim

CTO & Director

Hamza Mehmood

CEO & Co-Founder

Need to clear compliance backlogs and keep investor onboarding on track?

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